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Frequently Asked Questions
Liora Viani offers free standard shipping for all orders. Orders are processed within 1–2 business days (Monday–Friday). After processing, delivery typically takes 5–8 business days (Monday–Friday), resulting in a total estimated delivery time of 6–10 business days from the date of order. (Shipping costs and times for express or international methods, if available, will be shown at checkout.)
Yes, once your order ships, you’ll receive tracking information so you can follow your parcel’s journey. You can also use the Track Your Order feature on the website.
Payments are securely processed using major payment options, including American Express, Apple Pay, Google Pay, Maestro, Mastercard, Shop Pay, Visa, and similar card or digital wallet methods. All payments are encrypted with 256-bit SSL security for safety.
Liora Viani offers a 30-day return period from the date of delivery for a full refund. Returned items must be unworn, unwashed, with tags attached, and in original condition.
Orders can usually be cancelled before they’re shipped. Once shipped, you must return the item via the standard returns process.
If an item goes on sale shortly after purchase, you may contact customer care to inquire about a price adjustment, subject to policy and timeframe.