Terms of service
Terms of Service
This website, lioraviani.com, is operated by Nyland, trading as Liora Viani. Throughout the site, the terms “we”, “us” and “our” refer to Liora Viani.
By accessing our website or purchasing from us, you agree to be bound by these Terms of Service and our related policies, including our Return & Refund Policy and Privacy Policy.
1. Eligibility
By using this website, you confirm that you are at least the age of majority in your country or region of residence.
2. Products and Availability
All products are subject to availability. We reserve the right to limit quantities or discontinue products at any time.
We make reasonable efforts to display product colours and images accurately. However, actual colours may vary depending on your device or screen settings.
3. Pricing
All prices displayed on our website are shown in the applicable local currency for Australia or New Zealand where available.
Prices may change at any time before an order is confirmed. The price charged will be the price displayed at checkout at the time of purchase.
4. Orders
Once you place an order, you will receive an order confirmation email. This confirmation does not constitute final acceptance of your order.
We reserve the right to refuse or cancel orders in cases including but not limited to:
- Pricing or product description errors
- Suspected fraudulent activity
- Unusual or excessive order quantities
If your order is cancelled after payment, you will receive a full refund.
5. Billing and Account Information
You agree to provide accurate and complete billing and shipping information. You are responsible for keeping your account information up to date.
6. Shipping and Delivery
Delivery timeframes provided on our website are estimates only. Delays may occur due to customs, carriers, or other external factors beyond our control.
Risk of loss passes to you upon delivery to the address provided at checkout.
7. Returns and Refunds
Our returns and refunds are governed by our Return & Refund Policy.
Nothing in these Terms limits or excludes rights you may have under applicable consumer protection laws in Australia or New Zealand.
8. Consumer Guarantees (Australia & New Zealand)
Where required under Australian Consumer Law or New Zealand consumer protection legislation, products come with guarantees that cannot be excluded.
If a product fails to meet a consumer guarantee, you may be entitled to a repair, replacement, or refund depending on the nature of the issue.
9. Intellectual Property
All content on this website, including text, graphics, logos, images and product descriptions, is the property of Liora Viani or its licensors and may not be reproduced without written permission.
10. Prohibited Use
You may not use this website for any unlawful purpose, to infringe intellectual property rights, to transmit harmful code, or to interfere with the security of the website.
11. Limitation of Liability
To the extent permitted by law, we are not liable for indirect or consequential losses arising from the use of our website or products.
This limitation does not apply to liability that cannot be excluded under applicable consumer protection laws.
12. Accuracy of Information
We strive to ensure that all information on our website is accurate and up to date. However, occasional errors may occur. We reserve the right to correct errors and update information without prior notice.
13. Third-Party Services
Our website may contain links to third-party services or tools. We are not responsible for the content or practices of third-party websites.
14. Governing Law
These Terms are governed by the laws of The Netherlands, without prejudice to mandatory consumer protection laws applicable in your country of residence.
15. Changes to These Terms
We may update these Terms of Service from time to time. Updated versions will be posted on this page with the revised effective date.
16. Contact Information
Liora Viani
Operated by Nyland
Company number: 77593944
VAT number: NL003211375B12
Address: Vlierboomstraat 299, 2564JA, 's-Gravenhage, The Netherlands
Email: support@lioraviani.com
Phone: +31613841655
Customer Service Hours:
Monday to Friday: 09:00 – 18:00 (CET)
Saturday and Sunday: Closed
We aim to respond within 1 business day.